Data Deletion Policy – ThunderTribes

At ThunderTribes, we take your data privacy seriously. In accordance with data protection regulations and platform guidelines (including Meta’s policies for WhatsApp Business API), we provide all users and clients the right to request the deletion of their personal data shared with us.

This page outlines the process for requesting the deletion of your data that may have been collected through our website, services, WhatsApp integrations, or other software products developed by us.

When Can You Request Deletion?

You can request the deletion of your data if:

• You have interacted with ThunderTribes through WhatsApp or chatbot services.

• You are a client or end user whose data was shared during a service engagement.

• You have submitted personal information via our website or third-party forms.

• You no longer wish to use our services and want your information removed from our systems.

How to Submit a Deletion Request

To request the deletion of your data, please follow the steps below:

1. Send an email to: thundertribes.info@gmail.com

2. Use the subject line: "Data Deletion Request"

3. Include the following details in the email:

   • Your full name

   • Your WhatsApp number or registered email address

   • The reason for deletion (optional)

Upon receiving your request, our team will validate your identity and initiate the deletion process. You will receive a confirmation email once your data has been removed.

Processing Time

Data deletion requests are typically processed within 7 business days. In certain cases, additional time may be required to ensure complete removal from backup systems or third-party integrations. We will notify you if more time is needed.

What Gets Deleted

Depending on the context of your engagement with ThunderTribes, we may delete:

• WhatsApp message history and communication logs

• Contact information such as email and phone numbers

• Any files or project-related documents you shared

• Analytical or metadata linked to your account

• Chatbot interaction logs

Please note: In cases where legal or regulatory obligations require us to retain certain data, we may delay or deny deletion accordingly. You will be informed if this applies.

Questions?

For more information about your rights, refer to our Privacy Policy or contact us directly at:

📧 Email: thundertribes.info@gmail.com
🌐 Website: https://thundertribes.com