Privacy Policy

At ThunderTribes, accessible at https://thundertribes.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you engage with our services, which include but are not limited to WhatsApp API integrations, AI and Machine Learning solutions, IT consulting, custom software development, and web/mobile app development.

Information We Collect

When you interact with our services, we may collect personal data such as your full name, email address, phone number, company name, and details regarding your project or inquiry. We may also automatically collect technical information such as your IP address, browser type, device type, and usage behavior across our website.

In relation to our WhatsApp API and chatbot services, we may collect your WhatsApp phone number, basic profile information like your display name, and communication content where applicable and with your consent. This information is collected solely to support interactions, automate services, and enhance the experience through smart conversational flows.

For clients who utilize our AI/ML and custom development services, we may receive additional project-specific information, including input datasets, documentation, or files shared by you to facilitate solution development. This data is treated with strict confidentiality and is only used for the purposes outlined during our engagement.

How We Use Your Information

The information we collect is used to deliver, manage, and improve the services we offer. This includes responding to support inquiries, processing service requests, customizing solutions based on business needs, automating processes, and enhancing decision-making through intelligent systems. We also use collected data to improve our website’s performance, analyze usage trends, and communicate relevant service updates or promotional offers to users who opt-in.

We do not use your information for purposes unrelated to our business offerings, and you will never receive unsolicited communication from us without your prior consent.

Data Sharing and Third-Party Services

ThunderTribes does not sell, rent, or trade your personal data to any third parties. However, we may share your data with select trusted partners solely for the purpose of fulfilling service-related tasks. This includes infrastructure providers such as Amazon Web Services, Microsoft Azure, or Google Cloud for hosting and deployment; Meta Platforms for facilitating WhatsApp integrations; and select CRM or analytics tools that help us improve your experience. These partners are contractually obligated to maintain the confidentiality and security of the data we share with them.

Cookies and Tracking

Our website uses cookies and other tracking technologies to personalize your experience, improve functionality, and analyze site traffic. These small files are stored on your device to help remember preferences and optimize performance. You may disable cookies via your browser settings, though doing so may affect your ability to fully interact with certain features of our website.

Data Security

We are committed to protecting your personal data and take every reasonable measure to ensure its security. ThunderTribes implements industry-standard security practices, including encryption, access control, and regular audits to prevent unauthorized access, disclosure, or misuse of your information.

Your Rights and Choices

You have the right to access, update, or request deletion of your personal data held by us at any time. If you wish to do so, please send a request to thundertribes.info@gmail.com. We will respond within a reasonable timeframe. You also have the right to withdraw your consent for specific data usage where consent is the legal basis for processing.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations. For WhatsApp-related interactions, chat data is stored only for active service purposes and deleted according to our retention policy or upon client request.

Children’s Privacy

Our services are intended for a professional audience and are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that such data has been collected inadvertently, we will promptly delete it.

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page with a revised effective date. We encourage users to periodically review this page to stay informed about how we protect their information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, feel free to contact us at:
📧 Email: thundertribes.info@gmail.com
🌐 Website: https://thundertribes.com