Terms and Conditions

Welcome to ThunderTribes. By accessing or using our website and services, including but not limited to IT consulting, WhatsApp API integration, AI and machine learning solutions, web and mobile app development, cloud deployments, and custom software development, you agree to be bound by the following Terms of Service ("Terms"). These Terms constitute a legal agreement between you (the "Client", "User", or "You") and ThunderTribes ("We", "Our", or "Us").

If you do not agree with any part of these Terms, please refrain from using our services.

1. Use of Services

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You must not use our solutions to engage in fraudulent, abusive, or malicious activities including spamming, harassment, intellectual property violations, or unauthorized access to systems.

2. Client Responsibilities

You are responsible for providing accurate information, including business requirements, user data, or project-related materials. You must maintain the confidentiality of any account credentials provided to access platforms or dashboards. For WhatsApp API usage, you must ensure that you have obtained valid consent from end users to communicate with them through automated or manual messages.

3. Intellectual Property

All intellectual property rights related to software, code, designs, documentation, models, and integrations developed by ThunderTribes during project execution remain the property of ThunderTribes unless otherwise agreed upon in writing. Clients are granted a license to use deliverables for their intended purpose after full payment is completed.

4. Payment and Invoicing

For custom projects and service retainers, invoices will be shared as per the agreed scope of work. Payment terms (due dates, partial payments, late fees, etc.) will be clearly mentioned in the service agreement or contract. Failure to pay on time may result in service suspension or additional charges.

5. Service Availability

While we strive to ensure uninterrupted service availability, ThunderTribes makes no guarantees regarding uptime or latency for third-party tools or APIs (e.g., WhatsApp Business API via Meta, AWS infrastructure). Any service disruptions due to force majeure events or third-party issues are beyond our control.

6. Data Privacy and Security

We are committed to protecting your personal and business data. All data shared with us will be handled as per our Privacy Policy. By using our services, you consent to the collection, storage, and use of data as outlined in the Privacy Policy.

7. Limitation of Liability

ThunderTribes shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to data loss, revenue loss, business interruption, or service outages. Our total liability under any agreement shall not exceed the amount you paid for the specific service.

8. Termination

We reserve the right to suspend or terminate access to our services if you breach these Terms or engage in activities that threaten the integrity of our systems or reputation. Clients may also terminate agreements by providing written notice, subject to settlement of any outstanding payments and obligations.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in that region.

10. Modifications to Terms

We may revise these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes implies acceptance of the revised Terms.

11. Contact

If you have any questions about these Terms, please contact us at:
📧 Email: thundertribes.info@gmail.com
🌐 Website: https://thundertribes.com